Distributor name IWY Co., Ltd.
Operations Manager Kyoko Exit
Location and contact information of the operator Location: NK-1 Building 3F, 3-21-16 Jingumae, Shibuya-ku, Tokyo 150-0001
Payment method and timing of payment credit card
  • Apple Pay
  • Google Pay
  • Amazon Pay
  • PayPal
  • You can use.
Time of delivery of goods
  • It will be shipped within about 3 business days after ordering.
  • We are closed on Saturdays, Sundays, national holidays, and new year holidays.
  • It may be delayed during busy periods or due to traffic conditions or bad weather.
  • We will ship at our designated carrier.
Required fees other than product prices Postage: 800 yen nationwide per delivery
Handling of defective products

In the case that the product you received is different from the product you have received, or if it is damaged or dirty, we will exchange it as soon as possible for free.
Please contact us within 7 days after the arrival of the product so we can guide you how to respond. Please note that we cannot accept returns of items after 8 days.

Refund policy

Please note that we cannot accept returns that are convenient for you (e.e., different images, wrong order details, etc.), returns of used items, or if damage is caused under you, or if the condition of the product at the time of return is significantly different from the time of shipment or if the label or tag is lost.