|Store name||COSUTUME PLAY|
|Distributor name||IWY Co., Ltd.|
|Operations Manager||Kyoko Exit|
|Location and contact information of the operator||Location: NK-1 Building 3F, 3-21-16 Jingumae, Shibuya-ku, Tokyo 150-0001
|Payment method and timing of payment||credit card
|Time of delivery of goods||
|Required fees other than product prices||Postage: 800 yen nationwide per delivery|
|Handling of defective products||
In the case that the product you received is different from the product you have received, or if it is damaged or dirty, we will exchange it as soon as possible for free.
Please note that we cannot accept returns that are convenient for you (e.e., different images, wrong order details, etc.), returns of used items, or if damage is caused under you, or if the condition of the product at the time of return is significantly different from the time of shipment or if the label or tag is lost.